Hercules Scaffolding is a name that holds a long association with quality in the building industry. Working with a number of industries including the major utilities, the construction industry, telecoms, renewable energy and the insurance industry, we profile safe, high quality scaffolding which has the versatility for every application in business. Our service is multidisciplinary, covering all aspects of scaffolding from design and planning to erection and maintenance.
Hercules Scaffolding have a long-standing reputation for customer service. We treat each and every customer as an individual and through our delivery service we aim to meet your needs and performance targets on a continuous basis. Our customer retention levels demonstrate that we are clearly a trusted contractor to a wide range of customers nationwide.
Our customer care policy is communicated to all employees and supply chain partners to ensure that we continuously deliver the levels of service associated with our company, namely:
– Our personnel are courteous, helpful and friendly at all times.
– We deliver our services to the highest professional standards.
– We offer a flexible service responsive to the individual needs of customers and ensure equality in the provision of our services.
– We react quickly and effectively when a customer raises a query and to resolve problems.
– We are passionate about customer service and share best practice learnt from one customer to benefit others.
– We encourage feedback from all employees, customers and supply chain partners on a regular basis to continuously improve our services.
Our nationwide team of surveyors and operatives come from a range of appropriate fields, which means that we will always have the right skills on hand in any given situation. Many of our staff have a share in our business, which means that it is in the interests of employees to act in the interests of our clients.
Perhaps the main reason we are held in such high regard across the building industry is the exceptional standards which we work to. With multiple accreditations and site specific MSRA carried out before each job, you can be assured that your project will be handled with the utmost care and attention to detail. Get in touch with us now for scaffold designs, industrial scaffolding and more.
“We have worked with Hercules Scaffolding on a number of projects and have always found them to work to the highest of standards with particular attention given to the pre-start engineering designs and H&S implementation right through to the operations of the crews on the ground. We would highly recommend Hercules Scaffolding.”
“The Hercules Scaffolding operatives have demonstrated the highest standards of workmanship and consideration to all H&S issues while working on this occupied site in a busy pedestrianised area. The crew were supervised by Gold Card Advanced scaffold supervisors. Hercules Scaffolding’s attention to all the CDM and EH&S paperwork and liaison with the local authority instilled every confidence in our team and is commendable”