All enquiries are treated as a separate project and a member of our Management team will take direct responsibility for managing the project at every stage. This chart will help you understand this process and know who to contact at each stage.
When you place an order with ClubTurf you will receive an Installation Pack from our Operations Manager Rob Chisholm. This includes an Order Acknowledgement, Terms & Conditions of Contract, Technical Drawings, Warranties & Insurance details, a Schedule of Works, a Goods Inward Log for deliveries of materials to site, Maintenance Guide, notification of any Third Party Approvals (i.e. Planning Permission), Health & Safety Policy and Environmental Policy.